Terms and Conditions
Payment Terms and Conditions for Commercial Retail Business with Established Accounts
This statement sets forth the payment terms and conditions applicable to all invoices issued by Exotic Detail, Inc. and for commercial retail transactions with established accounts.
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Payment Terms: Only invoices from Wholesale Customers are payable within 30 days from the date of invoice issuance, under the agreed terms of Net 30. This means that the total invoice amount is due in full, 30 days from the date on which the invoice is issued.
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Late Payment Penalties: In the event that full payment is not received within the specified 30-day period, a late payment penalty will be applied to the outstanding balance. The penalty will accrue at a rate of 1.5 % per month on the remaining unpaid balance from the due date until the payment is fully received.
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Payment Methods: Payments can be made via:
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[List Accepted Payment Methods, e.g., bank transfer, check, online payment portal]. Please reference your account number and invoice number with all payments to ensure timely and accurate processing.
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Account Standing: Continued non-compliance with these payment terms may result in a review of your account's standing, with potential impacts including suspension of service, requirement of payment in advance for future purchases, or closure of the account.
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Disputes: Any disputes regarding invoice charges must be presented in writing within [Specify Time Frame, e.g., 15] days from the invoice date. Failure to dispute charges within this period constitutes acceptance of the invoiced amount as due and payable.
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Contact Information: For any inquiries regarding invoices or payments, please contact our Accounts Receivable department at [Provide Contact Information].
Cancelations
Booking / Appointment Cancellation Terms
All scheduled appointments require a deposit to secure your booking. Cancellations must be made at least 24 hours in advance to avoid forfeiture of your deposit. If an appointment is canceled or rescheduled less than 24 hours before the scheduled time, or if you fail to show up for your appointment, your deposit will be forfeited and cannot be refunded or applied to a future service. This policy is in place to compensate for lost time and resources that could have been allocated to other customers. We appreciate your understanding and cooperation in respecting our time and scheduling policies.
eGift Cards
Gift Card Terms and Conditions
Thank you for purchasing a gift card from Exotic Detail, Inc.! Please read the following terms and conditions carefully. By purchasing or using a gift card from Exotic Detail, Inc., you agree to these terms.
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1. General Terms
Gift cards issued by Exotic Detail, Inc. can be used for the purchase of any services offered by Exotic Detail, Inc.
Gift cards are available in various denominations and can be purchased online or at our physical location.
Gift cards do not expire and will be honored for their full value in accordance with Massachusetts state law.
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2. Redemption and Usage
Gift cards may only be redeemed at Exotic Detail, Inc. for services provided at our location or by our mobile detailing team.
To redeem your gift card, present the card or gift card number at the time of payment.
Gift cards cannot be redeemed for cash, except as required by law. In Massachusetts, if the remaining balance on a gift card is $5.00 or less, the holder may request a cash refund.
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3. Lost, Stolen, or Damaged Cards
Exotic Detail, Inc. is not responsible for lost, stolen, or damaged gift cards. Treat your gift card as you would cash.
Lost or stolen cards will not be replaced unless proof of purchase is provided, and a balance remains on the card.
Any replacement cards will only be issued for the remaining balance at the time of loss and with valid proof of purchase.
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4. Balance Inquiry
To check the balance of your gift card, please contact us at [Insert Contact Information] or visit us in person.
Any remaining balance on your gift card can be used for future services with no expiration date.
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5. Non-Transferable
Gift cards are non-transferable and cannot be resold. They are intended for use by the original purchaser or recipient.
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6. Refunds
Gift card purchases are non-refundable. Refunds for services purchased with a gift card will be issued as a credit back to the original gift card or as a new gift card.
Gift cards cannot be used to purchase other gift cards.
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7. Changes to Terms and Conditions
Exotic Detail, Inc. reserves the right to change these terms and conditions at any time, in compliance with Massachusetts state law.
Any changes will be posted on our website at [www.exoticdetail.com] and will become effective immediately upon posting.
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8. Compliance with Massachusetts Law
This gift card is issued in compliance with Massachusetts gift card laws, including but not limited to M.G.L. c. 200A, § 5D, which governs the expiration and redemption of gift cards in the state.
For more information regarding your rights under Massachusetts law, visit the Massachusetts Office of Consumer Affairs website at https://www.mass.gov/.
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9. Contact Information
For any questions or concerns about your Exotic Detail, Inc. gift card, please contact us at:
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Phone: (617) 297-9235
Email:sage@exoticdetail.com
Address: 21R Newcomb Street, Quincy MA 02169
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Thank you for choosing Exotic Detail, Inc. for your automotive detailing needs. We look forward to serving you!